Frequently Asked Questions

  • A solar PV (photovoltaic) system works by converting sunlight into electricity. Solar panels, made of semiconductor materials like silicon, absorb sunlight and create an electric current through the photovoltaic effect. This direct current (DC) electricity is then passed through an inverter, which converts it into alternating current (AC), the type of electricity used in homes. The generated power can either be used immediately, stored in a battery for later use, or fed back into the grid, often earning credits through a feed-in tariff. This system provides a sustainable way to power homes using renewable energy.  

  • Our selected solar panels have a modern design and deliver exceptional performance. They are engineered for maximum efficiency and built with high-grade material to offer a stunning all black aesthetic that compliments your property while providing sustainable, reliable energy. We consider placement very carefully.  

  • We will work with you, within your budget, to find the best fit for you. The cost of your system will be dependent on many factors including, but not limited to, the size of your system, whether you add a battery and how much you want to save. 

  • We offer:  

    • Upfront – which is always the best return on your investment  

    • $0 dollar upfront or Pay-As-You-Go-Solar, or PPA.  

    • Interest free finance options – ranging from 6 months to 60 months through our selected partner.

    Read more about our Payment Options here.

  • The Australian government offers the Small-scale Renewable Energy Scheme (SRES), which provides rebates through Small-scale Technology Certificates (STCs). Some states offer additional battery storage incentives or rebates. Please click here to check yours.

  • Typically, homeowners recoup their solar investment within 3 to 7 years, depending on energy usage, feed-in tariffs, system size, and local electricity rates. 

  • Yes, solar panels still generate electricity on cloudy days, but their efficiency is reduced. They produce less energy in winter due to shorter days and lower sun angles but still contribute to energy savings.

  • A feed-in tariff (or FIT) is a rate paid to homeowners for the excess electricity their solar system exports to the grid. Plans and amounts paid vary among State and energy retailers and can be compared using the Australian Government  Energy Made Easy  website.  

  • A solar battery stores excess energy generated during the day for use during the evening or cloudy days. Whether a battery is "worth it" depends on electricity rates, feed-in tariffs, and individual energy consumption patterns. It can increase energy independence but adds upfront costs. 

Battery FAQs

  • While it is possible, most Australian homes use solar and batteries in a grid-connected setup to ensure reliable electricity. Going fully off-grid requires a larger solar array and battery system, which can be costly and might not be practical for all homes. 

  • Good news is, solar panels last a long time, they typically come with a performance guarantee of 30 years and product warranty of 25 years. Batteries typically last between 10–15 years, depending on their type and usage. Inverters 10-15 years, depending on the type of inverter technology, usage, and environmental conditions, such as extreme heat.  

  • Solar panels are low maintenance and usually just need occasional cleaning to ensure optimal efficiency. Batteries and inverters may require some monitoring and software updates, but most modern systems are designed to be user-friendly with minimal upkeep. 

  • The right system depends on your energy needs, roof size, budget, and goals. Send us an SMS, email or call, and one our team can provide guidance on an appropriate solution.  

  • Nowadays, solar panels are about 99% recyclable. There is no reason that a solar panel should find its way into landfill. Inverters and batteries are also largely recyclable. If we remove an old system from your roof, or when your current system reaches the end of its life, all equipment will be taken to a nearby facility for recycling.

  • It depends on your daily load profile and solar generation. A well-sized battery (usually between 10 and 15kWh for a home) can offset evening and early morning usage—typically covering 60–80% of a household’s energy needs. For higher independence, larger batteries or load-shifting strategies can help.

  • With the upcoming federal rebate and rising electricity costs, payback periods are improving—typically 6 to 9 years. ROI depends on usage patterns, feed-in tariffs, and whether you’re using battery backup. For many homes, the value comes from bill stability and blackout protection as much as raw savings.

  • Yes, but with strict compliance. Lithium-ion batteries can be wall-mounted or floor-standing indoors or in garages, but they must meet AS/NZS 5139 installation standards. Ventilation, clearance, and temperature control are key to ensuring safety and performance.

  • Often, yes. Battery systems—especially with backup functionality—may need switchboard rewiring, new isolators, or even a smart meter upgrade depending on the site setup. We assess these beforehand to avoid complications during install.

  • If you already have solar, you can still access the 30% rebate, provided your battery system is between 5-50kWh and meets eligibility criteria. You don’t need to install new solar—just add an approved battery solution. Learn more about The cheaper Home Batteries Program

  • No. Only batteries that meet Clean Energy Council (CEC) guidelines and are listed on approved product lists qualify. When quoting, we’ll confirm your system meets rebate and safety standards. Learn more about additional information about the Cheaper Home Batteries Program

  • Only if the battery system is installed with island mode capability. Most modern hybrid inverters offer this, but it must be configured correctly and may require a backup circuit—so it’s not always a given. Be sure to confirm this feature if backup power is essential.