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Support

How can we help?

Submit a Support Request

Fill out the form below and our team will get back to you as soon as possible.

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Live Chat

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Available during business hours

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Email Support

Send us a detailed message

support@energyathome.com.au

Response within 24 hours

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Phone Support

Speak with our support team

1300 701 305

Mon-Fri: 9am - 5pm AEST

Frequently Asked Questions

Quick answers to common questions

How do I monitor my solar system?

Most solar systems come with monitoring apps. Check your inverter manufacturer's app or contact us for setup assistance.

What's covered under warranty?

Warranties vary by product. Typically, panels have 25-year warranties, inverters 5-10 years. Check your documentation or contact us.

How do I claim warranty service?

Submit a support request above with your order number and issue description. Our team will guide you through the process.

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